TAILORED AI SOLUTIONS FOR THE ENTERPRISE
Automate business processes with reliable AI Agents
OUR MISSION
Turn complex business processes into reliable AI-powered workflows
We help you move beyond AI experiments by designing AI Agents that understand your processes, work with existing systems and produce dependable outcomes.
With over 20 years of experience building enterprise business applications and automating complex processes, we know that successful AI needs more than a clever model.
Our strength is combining proven business process expertise with modern AI capability so that the solution is useful in day-to-day operations. We work with your teams to identify the right processes, connect the right knowledge and build AI-powered workflows that can be trusted, measured and improved over time.
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Increase in productivity by 2030
OEC
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Increase in Global GDP
McKinsey
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Higher employee satisfaction rate
IBM Report
AI Agents Built Around Your Business Processes
Magnetism.ai is not a generic AI tool layered over your organisation. We design reliable AI Agents around the way your business actually works, connecting them to the systems, knowledge and workflows your teams already use.
Whether the goal is to reduce manual work, improve service response times, surface internal knowledge or automate repetitive decisions, our approach is tailored to real operational outcomes. The result is practical AI that fits into your business, supports your people and can be measured over time.
We help you apply reliable AI Agents across three high-value areas of business process automation
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Help teams find accurate answers from the information your business already has. AI Agents can surface knowledge from documents, systems, policies, procedures, historical evidence, training material and records, reducing dependency on key individuals and helping staff make faster, more consistent decisions.
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Connect AI Agents into the systems, portals and processes your teams and customers already use.
From customer portals and case management to internal support, approvals, data capture and third-party system integration, Magnetism.ai helps AI become part of the way work gets done rather than a separate tool sitting outside the business.
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Automate repetitive, time-consuming work so teams can focus on higher-value activity. AI Agents can assist with triage, validation, summarisation, data capture, response drafting, task routing and process guidance, creating measurable improvements in speed, consistency and operational capacity.
INNOVATIVE SOLUTIONS
We build practical AI solutions that help you improve how work gets done. Our product portfolio shows how reliable AI Agents can support knowledge access, customer service, workflow automation, governance and voice-based support.
Our Product Portfolio
System Knowledge Assistant
Turn your documents, project history, support knowledge, source code and system information into a secure AI assistant your teams can query. Help staff find accurate answers faster, reduce dependency on key people and make business knowledge easier to access across the organisation. Contact us to see how it could work with your knowledge sources.
Power Assist
Give makers and business users faster answers to Power Platform and Dynamics 365 questions with an AI assistant built for practical, everyday support. Help teams troubleshoot issues, understand platform concepts and keep projects moving with less dependency on senior specialists. Try Power Assist today or contact us to discuss a tailored version for your organisation.
Power Assist Voice
Automate phone-based support with an AI voice assistant that can answer questions, capture information and guide callers through common processes. Help customers and teams get faster responses while reducing repetitive call handling and improving service availability. Contact us to explore how voice AI could support your business.
Custom AI Solutions
We design and build AI Agents around your specific workflows, systems, portals, data and operational goals. Experience the benefits of a tailored AI platform. Contact us to schedule a call to start your custom AI journey today.
AI Governance Policy
Create a practical starting point for responsible AI adoption with a policy framework tailored to your organization’s goals, risks and operating environment. Help your teams use AI with clearer guidance, stronger controls and better alignment across the business. Contact us to discuss how we can support your AI governance journey.
Contract Review Assist
Review contracts faster with an AI assistant that helps identify key terms, risks, gotchas and areas that may need negotiation. Upload a contract, receive a clear lawyer-style summary, then ask follow-up questions to explore clauses, obligations and potential concerns in more detail. Help your team make more informed decisions before seeking formal legal advice.
Magnetism AI vs Off-The-Shelf Services
Governance
Our AI solutions empower you with the ability to define precise governance controls and levels for your data, providing full control and maximizing your operational efficiency while ensuring compliance and security.
Secure
Our AI solutions are hosted within your own Azure tenant, guaranteeing a highly secure environment, allowing you to utilise your data to its fullest potential with peace of mind, while maintaining stringent data protection standards.
Scalable
Continuously learning from your data to enhance automation, drive efficiencies, and boost performance across your organization. Let the AI solutions grow seamlessly with your business needs.
Customised
Our AI solutions are crafted to adapt intelligently to your unique business context and requirements, ensuring precise, relevant insights without the generic responses typical of less sophisticated systems.
Integrated
Our AI solutions integrate with data from your tools, documentation, history, and even video conferencing, providing highly contextual insights. This level of integration goes beyond what generic platforms can offer.
Excelling Across Industries
Finance
Insurance
Government
Energy
Real Estate
Take the next step
Our AI-readiness assessment tool has been designed to help you identify and prioritise opportunities and mitigate potential blind spots in your organisation’s AI adoption. The short quiz will provide instant, actionable, insights to boost your preparedness and maximise the potential of Gen AI technologies in your organisation.
Webinar
Learn how AI can transform support for your critical business applications and IT systems.
In this webinar, we’ll cover ways to leverage AI to reduce the support burden on your stretched teams, how AI can help you maintain and retain knowledge during times of team turnover, and the importance of ensuring your AI support solution is tailored to your business. We’ll also explore the many types of data and content that your AI can learn from.
Transforming IT Support with AI
Presented live on 21st January 2025, then available on-demand.
SETTING THE STANDARD
Our Industry Accreditations & Recognitions
