AI Assistant for your internal software systems

What is the System Knowledge Assistant?

Surfacing tailored answers from your own internal systems

This cutting-edge technology seamlessly collates your system documentation such as requirements, user stories, workshop videos, source code, test scripts, bugs, training documentation, user guides and more to provide you with answers about your systems. All whilst maintaining enterprise grade security.

Through intuitive interaction and advanced natural language understanding, it interprets complex questions typically answered by subject matter experts and provides precise, contextually relevant responses based on your data.

Designed to enhance knowledge discovery, decision-making, productivity, and efficiency while reducing knowledge drain and key-person risk.

Benefits

  • Keep your information and insights in-house. Reduce reliance on consultants and external experts by upskilling your team and building a comprehensive knowledge base.

  • Don't let valuable information fade from your employees' memories or be lost when an employee leaves. Record everything in your AI assistant tool.

  • By automating the information-gathering process and making that information available 24/7 in an easy to understand way this tool enables teams throughout the organization to focus on higher-value tasks, thereby boosting productivity and efficiency in their roles.

  • No more searching through multiple files and documentation. System Knowledge Assistant will wade through all of your files to suggest contextual, accurate answers. Quickly.

  • You won’t have to worry about AI hallucinations giving incorrect results. This AI assistant tailors its responses to the specific needs and contexts of your documents, ensuring that the information provided is not only accurate but also highly relevant to the task at hand.

  • With the agent having access to all the information, you are making the most accurate decisions based on accurate data.

  • Your data remains 100% safe and secure. We do not collect or share your private information. The data is stored in your environment and is completely controlled by you.

  • Access your system's information anytime, anywhere, on any device. No more waiting for key people to be available. If someone is away on holiday or sick, guess what? No problem, this agent will help you!

  • This AI Assistant will be a new team member you can count on. An extra expert to validate or answer questions about your systems. Think of it as an additional set of hands that's always on, with access to all the information. Like a superhuman!

Unlocking Value

Use Cases

Subject Matter Expert

Use the assistant to help upskill both your subject matter experts and also those that are new to a project.

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Project Manager

Ask what requirements are within scope for a specific project and understand exactly what user stories are related to that requirement.

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Technical Lead / Developer

Give the chatbot system crash information and other error logs to pinpoint possible errors in code/system build or to provide potential fixes.

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Business Analyst / Functional Consultant

At times it’s very difficult to remember exactly how certain parts of the system operate. Simply ask the assistant about a specific operational aspect of the system and watch it retrieve the detailed information you require.

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Frequently Asked Questions

Didn’t find the answers you are looking for? Book a demo and we’ll be pleased to answer your questions.

  • Very Safe. Your own Microsoft Azure environment will host the assistant, so no information is passed outside of your tenant. Security of your data is paramount.

  • This AI tool is very easy to use. Just input your inquiry and the tool will find the exact or closest answer to your question

  • Yes, the System Knowledge Assistant can be used on any of your devices.

  • Yes, you can access the tool anywhere you want to work.

  • Setup is very easy. Our team will work with you to set it up in your environment and load in all necessary documentation, videos and data.

  • You can ask the System Knowledge Assistant any question related to your organization's systems and processes.

  • Yes, that the core benefit of this compared with alternatives. Our team will work with you to tailor the assistant to your requirements, ensuring that it provides maximum value to your organization based on the type, kind and quantity of data you have.

SETTING THE STANDARD

Our Industry Accreditations & Recognitions

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